John Markey

Leading technical engineering strategy across an international business, driving platform integrations and deliveries, using data to inform and measure on decisions while maximising revenue.

• Sets technical direction across platforms and integrations to align engineering delivery with business priorities.
• Partners with product, editorial and commercial teams to improve reliability, pace of delivery and measurable outcomes.

Led technical strategy for an international business, developing and integrating digital products that empowered enterprise teams and supported strategic goals.

• Managed an award winning team of product specialists responsible for delivering high quality digital experiences.
• Served as the primary technical authority for architecture and integration, acting as the final escalation point for complex issues across multiple enterprise applications.

Guaranteed IT operational excellence by leading the support, maintenance and continuous improvement of critical digital platforms and enterprise applications for a complex international organisation.

• Managed a high performing support team, implementing processes and tools that decreased issue resolution times and greatly improved customer survey results.
• Collaborated with cross functional teams to identify and implement improvements to digital platforms, resulting in increased reliability and user satisfaction.

Led a multi disciplinary development team, directing the end-to-end technical strategy, development and integration of the groups entire digital and ecommerce portfolio.

• Managed a full stack team of developers and introduced business wide code management, deployment, and documentation processes.
• Directed all ecommerce projects on Magento and XCart, engineering custom integrations for payment gateways and third party marketplace APIs.